CGRA Policies

NCBC Certification Test Policies and Exam Security 

NCBC takes confidentiality and security seriously, therefore, each exam registrant must sign off on the Test Policies and Exam Security protocol prior to taking the exam, click here to read the document.

NCBC will not disclose confidential applicant/certificant information unless authorized in writing by the individual or as required by law.

Certification Appeals Policy

The National Consortium of Breast Centers Cancer Genetics Risk Assessment Certification will receive and hear appeals of adverse certification decisions from NCBC certified individuals ("certificants") and applicants for NCBC certification ("applicants") when following the proper procedures Click here to review the policy

Discipline, Test Integrity and Privacy

Equitable disciplinary policies to address complaints or ethics issues:

The individual scope of practice of navigators is emphasized as the primary job description based on facility, state regulations, and national standards.  Navigators are instructed and expected to work within those parameters.  Any complaints brought to the attention of NCBC of a certified patient navigator will be determined in the following manner: Click Here to view the policy

Non-Discrimination Policy

All certification programs of the National Consortium of Breast Centers (NCBC) will be administered without discrimination because of age, sex, color, creed, disability, gender identity, health status, lifestyle, nationality, ethnicity, race, religion, marital status, sexual orientation, national origin, citizenship status, disability, status as a veteran, or other legally protected category. This policy shall apply to all aspects of each of our Certification Programs, including but not limited to its dealings with volunteers, employees and applicants. This policy also prohibits unlawful discrimination or discriminatory conduct by any Certification volunteer or NCBC staff member.

Disability Accommodation Policy

NCBC will make reasonable accommodations for the known disability of qualified individuals, who provide the appropriate document to the Certification Manager or Executive Director unless undue hardship to NCBC would result and such accommodation would not be required by Federal or State regulations.


Special Accommodations Form